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Frequently asked questions

How do I start the process of arranging a funeral?2025-02-01T00:05:20+10:00

Simply call us or visit our website to get started. Our compassionate team will guide you through every step of the process.

Do you offer interpreter services?2025-02-01T00:05:07+10:00

Yes, we can arrange for interpreter services to accommodate non-English-speaking families.

Are your services available across NSW?2025-02-01T00:04:54+10:00

Yes, we operate across NSW and can assist families in most regions.

How do I provide feedback about your services?2025-02-01T00:04:41+10:00

We value your feedback. You can provide comments through our website or speak directly to our team.

Who do I contact in an emergency?2025-02-01T00:04:29+10:00

Our team is available 24/7. Call our emergency line, and we’ll guide you through the next steps.

What happens if my loved one passes away overseas?2025-02-01T00:04:11+10:00

If your loved one passes away overseas, we can assist with repatriation services to bring them home safely.

Can I include special requests, such as military honours?2025-02-01T00:04:00+10:00

Yes, we can arrange for military honours or other special requests to be included in the service.

How do I obtain a death certificate?2025-02-01T00:03:48+10:00

We handle the registration of the death with the relevant authorities and will provide you with the death certificate once it is issued.

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